Politique d’expédition
Shipping Policy
Effective Date: February 3, 2025
1. Processing Time
Orders are typically processed within 3 business days. Orders placed on weekends or holidays will be processed the next business day. Processing times may vary during peak periods.
2. Shipping Methods & Delivery Times
We offer the following shipping options:
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Standard Shipping: 2-5 business days
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Expedited Shipping: 6-14 business days
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Express Shipping: Please call the office for business days Delivery times may vary based on location, carrier delays, and external factors beyond our control.
3. Shipping Costs
Shipping costs are calculated at checkout based on the selected shipping method and delivery location.
4. International Shipping
We currently [do/do not] offer international shipping. If applicable, international orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order using the provided link.
6. Lost or Stolen Packages
We are not responsible for lost or stolen packages. If your package is marked as delivered but has not been received, please check with your local carrier or contact us for assistance.
7. Delayed Shipments
While we strive to meet estimated delivery times, delays may occur due to unforeseen circumstances such as weather conditions, carrier issues, or supply chain disruptions. We appreciate your patience in such cases.
8. Address Accuracy
Customers are responsible for providing accurate shipping information. We are not liable for delays or misdeliveries caused by incorrect or incomplete addresses.
9. Contact Information
If you have any questions about our shipping policy, please contact us at admin@capturetherapeutics.com