Politique de remboursement
Refunds & Returns Policy
At Capture Therapeutics, we take great care in providing high-quality healthcare products to support your well-being. Due to the nature of these products and to ensure the highest standards of hygiene, safety, and compliance with healthcare regulations, we do not accept returns or offer refunds on purchased items.
Why We Have This Policy
- Health & Safety: To protect the health and safety of all our customers, we cannot accept returns on healthcare products once they have left our facility.
- Regulatory Compliance: Many healthcare items are subject to strict regulations that prohibit their resale after being distributed.
- Product Integrity: We guarantee that all our products are handled and stored with the utmost care to maintain their quality.
Damaged or Incorrect Orders
If you receive a product that is damaged in transit or if you receive an incorrect item, please contact us within a week of receiving your order. We will work with you to find an appropriate resolution, such as a replacement or store credit where applicable.
Questions or Concerns?
We understand that every situation is unique, and we are happy to assist with any concerns you may have. Please reach out to our team at admin@capturetherapeutics.com, and we will do our best to support you.
Thank you for your understanding and for trusting Capture Therapeutics with your healthcare needs.